Last Updated: August 12, 2026

Welcome to Jerseyfy. By using our website, creating an account, or placing an order with us, you agree to the Terms & Conditions outlined below. Please read these terms carefully before placing an order.

1. General

Jerseyfy is a Bangladesh-based online store specializing in football jerseys and related apparel. These Terms & Conditions apply to your use of our website and all orders placed through Jerseyfy.

We reserve the right to modify or update these terms at any time as necessary. Any updated terms will become effective once they are published on our website.

2. Products & Pricing

All product prices displayed on our website are listed in Bangladeshi Taka (৳).

We make every effort to ensure that product images, descriptions, sizes, prices, and other information are accurate. However, unintentional errors or inaccuracies may occasionally occur. If a product price or other information is displayed incorrectly, Jerseyfy reserves the right to correct the information.

Product availability is not considered guaranteed until the order has been confirmed.

If a product becomes unavailable after an order has been placed, we may contact the customer to offer an alternative product, modify the order, or provide a refund where applicable.

3. Placing an Order

Customers must provide accurate information when placing an order, including:

• Full name
• Mobile number
• Complete delivery address
• Size
• Product quantity
• Correct custom name and number, if applicable

Customers are responsible for any delivery issues caused by incorrect or incomplete information. After an order is placed, Jerseyfy may verify the order information before confirming it.

4. Order Confirmation

After an order is placed, the Jerseyfy team will manually verify the order details.

Once the order has been verified, the customer will be notified of the order status via SMS. However, due to mobile network issues, SMS provider limitations, or other technical problems, an SMS may not always reach the customer. Jerseyfy will not be responsible for such delivery failures.

Customers can also log in to their Jerseyfy account at any time to check their current order status.

5. Payment Methods

Where available, Jerseyfy accepts the following payment methods:

• bKash
• Nagad
• Cash on Delivery (COD)

If a particular payment method is temporarily unavailable, it will be indicated during checkout.

6. Full Online Payment Discount

Customers who pay the full order amount online in advance will receive a ৳50 discount on that order.

Example:

• Jersey Price: ৳1,100
• Delivery Charge: ৳70
• Online Payment Discount: -৳50
• Total Payable: ৳1,120

The ৳50 discount applies only to orders paid in full online. This ৳50 discount does not apply to Cash on Delivery (COD) orders.

If the payment method is changed, the applicable discount and total payable amount will be adjusted automatically.

7. Cash on Delivery (COD)

For Cash on Delivery (COD) orders, an advance payment is required to confirm and process the order.

• Inside Dhaka City: ৳100 advance payment
• Outside Dhaka City: ৳200 advance payment

Example — Inside Dhaka City:

• Jersey Price: ৳1,100
• Delivery Charge: ৳70
• Total: ৳1,170

Advance Payment: ৳100

Remaining Amount Due on Delivery: ৳1,070

Example — Outside Dhaka City:

• Jersey Price: ৳1,100
• Delivery Charge: ৳120
• Total: ৳1,220

Advance Payment: ৳200

Remaining Amount Due on Delivery: ৳1,020

Order processing will begin after the required advance payment has been received.

If a customer cancels an order for personal reasons or refuses to accept the parcel, the advance payment will not be refundable. Where applicable, delivery and return shipping charges may also be adjusted against the advance payment.

8. Delivery

Jerseyfy provides delivery across various locations throughout Bangladesh.

Delivery charges are determined based on the customer's location and will be displayed during checkout before the order is placed.

Estimated Delivery Time:

• Inside Dhaka: 1–2 business days
• Outside Dhaka: 3–5 business days

Actual delivery times may vary due to courier service conditions, weather, public holidays, traffic congestion, natural disasters, or other circumstances beyond our control.

Customers are responsible for providing an accurate name, mobile number, and delivery address.

9. Inspecting the Product Upon Delivery

This is an important Jerseyfy policy.

Customers must inspect the parcel and product in the presence of the delivery person/courier representative before accepting the parcel.

At the time of delivery, customers should check:

• Whether the correct product/design has been delivered
• Whether the size is correct
• Whether there are any visible defects
• Whether the product matches the order

Important:

Once the delivery person has left, complaints regarding visible issues with the parcel or problems that could have been identified during delivery inspection may not be accepted.

If a problem is found during delivery, the customer must immediately return the parcel to the delivery person and notify Jerseyfy at the same time.

10. Trialing the Product at Delivery

The product may be visually inspected only in the presence of the delivery person. Trying on the jersey is not permitted during delivery. Customers may not wear or try on the jersey in front of the delivery representative to check the size.

Customers should select the appropriate size by referring to our Size Chart before placing the order.

11. Size Exchange

If a customer selects the wrong size and later requires a different size, a size exchange may be available according to our Exchange Policy, provided that the product has not been used or damaged.

In such cases:

• The customer must return the original jersey to us.
• Courier charges for sending the replacement size will apply.
• The customer is responsible for the applicable courier charges for both returning the original jersey and re-delivering the replacement jersey.

In other words, all applicable return and re-delivery courier charges for a size-related exchange are the customer's responsibility.

12. Issues with the Parcel

If a customer notices a problem with the product at the time of delivery, the parcel must be returned in the presence of the delivery person.

Once the parcel is returned to us, we will inspect the product.

If, during inspection, we find that:

• The product has been tried on
• The product has been used
• The product has been washed
• The product has been damaged
• The tag or packaging has been damaged
• Or the product has not been returned in the same condition in which it was delivered

then the product will not be eligible for return, exchange, or refund. In such cases, any applicable advance payment will not be refunded.

Customers must return the product in the same condition in which it was delivered by Jerseyfy.

13. General Return & Exchange Conditions

For a return or exchange, the product must be:

• Unused
• Unwashed
• Not tried on
• Undamaged
• With tags/labels attached
• In its original condition as delivered by Jerseyfy

The product must meet these conditions before it can be considered for return or exchange.

After inspecting the product, Jerseyfy will determine whether the return or exchange requirements have been satisfied.

14. Change of Mind / Order Cancellation by Choice

If a customer changes their mind after placing an order, including situations where:

• They no longer want the product
• They want to purchase something else
• Their preference has changed
• They no longer need the order

the advance payment will not be refunded if an advance payment was collected for that order.

15. Custom Name & Number

If a customer requests Custom Name & Number printing on a jersey:

• The customer must pay the full order amount online before customization begins.
• Customers must carefully verify the spelling of the name and the number before placing the order.
• Once Custom Name & Number printing has been completed, the product will not be eligible for refund or exchange due to size issues, change of mind, or incorrect size selection.
• Once customization has started, the name or number provided by the customer cannot be changed.

However:

If the jersey has a manufacturing/printing defect, or if Jerseyfy makes an error in the customization, we will review the issue and, where applicable, replace the product.

16. Order Cancellation

Customers may cancel an order before the parcel has been handed over to the courier. Once the parcel has been dispatched to the courier, the customer cannot cancel the order. If a customer refuses to accept the parcel or chooses not to receive the order after it has been dispatched, then, once the parcel is returned to us:

Applicable delivery charges + return shipping charges may be deducted before any remaining amount is refunded.

For COD orders, the advance payment may also be adjusted against these applicable charges.

17. Refunds

Refunds will only be provided where applicable under Jerseyfy's Refund Policy. Depending on the payment method, payment gateway, banking/MFS processing time, and other processing procedures, refunds may take some time to complete.

For customer-initiated cancellations, failed deliveries, change of mind, or size-related issues, a refund may not be applicable, or applicable charges may be deducted before any refund is issued.

For detailed refund terms, please refer to our Refund Policy page.

18. Product Quality & Authenticity

Jerseyfy sells premium-quality football jerseys. Unless a product is specifically described as official, licensed, or original, it should not be considered official licensed merchandise.

Jerseyfy does not claim any affiliation, endorsement, or official partnership with any football club, federation, or related brand unless explicitly stated for a specific product.

All club, federation, and brand names, logos, trademarks, and other intellectual property remain the property of their respective owners.

19. Account & OTP Login

Customers can access their Jerseyfy account using their phone number and OTP verification. For new customers, an account may be created automatically using their verified phone number where applicable. Existing customers can use the same phone number and complete OTP verification to access their previous order history and account information.

Customers are responsible for maintaining the security of their own phone number and OTP access.

20. Fraudulent / Suspicious Orders

Jerseyfy reserves the right to cancel or verify any order that appears suspicious, fraudulent, contains incorrect information, or appears unusual.

Where necessary, we may contact the customer by phone to verify the information before confirming the order.

21. Website Information & Availability

We make every effort to keep product information, prices, stock availability, and other website information accurate. However, technical errors, server issues, human errors, or other unintended circumstances may occasionally result in incorrect information being displayed on the website.

In such cases, Jerseyfy reserves the right to correct the relevant information or cancel the affected order where necessary.

22. Limitation of Liability

Jerseyfy will not be directly responsible for delays or issues caused by courier services, payment gateways, mobile networks, SMS providers, internet service providers, or other third-party services outside our control.

However, we will make reasonable efforts to assist customers in resolving such issues.

23. Changes to These Terms

Jerseyfy may modify, revise, or update these Terms & Conditions at any time as necessary.

Once an updated version is published on the website, it will become the effective version of these Terms & Conditions.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from the use of the Jerseyfy website or the purchase of our products shall be subject to the applicable laws and jurisdiction of the relevant courts of Bangladesh.

25. Contact Us

If you have any questions regarding our Terms & Conditions, orders, delivery, returns, exchanges, or any other matter, please contact the Jerseyfy Support Team using the contact information provided on our website.

Jerseyfy
🌐 jerseyfy.bd
📞 01601010029
📧 [email protected]