PRIVACY POLICY

Last Updated: August 13, 2026

At Jerseyfy (jerseyfy.bd), your privacy is important to us. Any personal information you provide while using our website or placing an order is used only as necessary to process orders, arrange delivery, provide Customer Support, and improve our services.

We take the security and privacy of your personal information seriously. This Privacy Policy explains in simple terms what information we collect, how we use it, and how we store it.

Please read this Privacy Policy carefully before using our website or placing an order.

1. Information We Collect

When you place an order or use an Account on our website, we may collect the following information as necessary:

• Your name
• Mobile number
• Delivery Address
• Email Address, if provided
• Order information and Order History
• Jersey Size, Custom Name & Number, and other Customization Details
• Necessary Payment-related information
• Device and Technical Information collected while using our Website

We try to collect only the information necessary to provide our services.

2. How We Use Your Information

We primarily use your personal information for the following purposes:

• To receive and process your Order
• To send Order Confirmation and Order Status updates
• To deliver your products through Courier/Delivery Services
• To process Payment and other Order-related activities
• To provide Customer Support
• To manage Return, Exchange, and Refund requests
• To manage your Account and Order History
• To improve our Website and Services
• To detect and prevent Fraud, Abuse, or Unauthorized Activity

Your information will not be used for purposes that are inconsistent with this Privacy Policy.

3. Mobile Number & SMS

When you provide your mobile number, we may use it to:

• Send Order Confirmation
• Provide Order Processing or Delivery Status updates
• Provide necessary Delivery-related information
• Contact you when required for Customer Support

In some cases, SMS messages may not reach you due to Network or Mobile Operator issues. Jerseyfy will not be responsible for such circumstances.

You can also log in to your Account to check your Order Status.

4. Your Account & Login Information

If Jerseyfy uses a Phone Number-based Login System, an OTP may be sent to your mobile number for Login or Account verification.

You are responsible for keeping the OTP sent to your mobile number confidential and must not share it with anyone else.

If unauthorized access to your Account occurs because you shared your OTP with another person, Jerseyfy will not be responsible for any resulting issues.

5. Order History

Your Order History may be stored and associated with your Account.

If you later log in using the same mobile number and verify your identity through OTP, you may be able to access your previous Account and Order History.

This allows you to easily view previous Orders, Order Status, and other relevant information.

6. Payment Information

When you make an Online Payment, payment-related information may be processed through the relevant Payment Gateway or Payment Provider.

Jerseyfy generally does not store your full Card Number, Card PIN, CVV, or other sensitive payment credentials unless required by a specific Payment Service.

The Privacy Policy and Security Terms of the relevant Payment Provider may also apply.

7. Sharing Information with Delivery & Courier Partners

We may share the information necessary to deliver your Order with the relevant Courier or Delivery Partner.

This may include, where necessary:

• Customer Name
• Mobile Number
• Delivery Address
• Order Information

This information will be used only for Order Delivery and related service purposes.

8. Third-Party Service Providers

We may use certain Third-Party Services to operate our Website and provide our Services.

These may include:

• Payment Gateways
• Courier/Delivery Services
• SMS Service Providers
• Hosting and Server Providers
• Analytics or Technical Service Providers

Where necessary, only the information required to provide the relevant service may be shared with these Service Providers.

9. Cookies & Technical Information

Our Website may use Cookies or similar technologies to improve your experience.

Cookies may help us to:

• Operate the Website properly
• Maintain your Session
• Remember your Preferences
• Understand Website Performance
• Improve Website Security

We may also automatically collect information such as Browser Type, Device Type, IP Address, and other Technical Information.

10. We Do Not Sell Your Information

Jerseyfy does not sell or rent your personal information to any Third Party.

However, necessary information may be shared with relevant Service Providers or authorities when required for Order Processing, Payment, Delivery, Security, or legal purposes.

11. Information Security

We try to use reasonable Security Measures to protect your personal information from Unauthorized Access, Loss, Misuse, or Unauthorized Disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable security measures, we cannot guarantee absolute security of your information.

12. How Long We Keep Your Information

Your information may be retained for as long as necessary to provide our Services, maintain Order History, provide Customer Support, handle Accounting, maintain Security, and comply with legal requirements.

When the information is no longer required, it may be deleted or securely removed from our active storage where applicable.

13. Updating or Correcting Your Information

If any information in your Account is incorrect or has changed, you may update it through your Account where this functionality is available.

You may also contact Customer Support to request correction of your personal information where necessary.

14. Children's Privacy

Jerseyfy is not specifically designed or operated as a Service targeting children of any particular age.

We do not intentionally seek to collect personal information from minors without appropriate parental or guardian involvement.

15. Legal Requirements

Jerseyfy may be required to disclose your information when necessary to comply with applicable laws, court orders, valid requests from government authorities, Fraud Prevention requirements, or Security purposes.

In such cases, we will try to disclose only the information that is reasonably required by law or the relevant request.

16. Changes to This Privacy Policy

Jerseyfy reserves the right to modify, update, or revise this Privacy Policy when necessary.

If changes are made, a new Last Updated date will be displayed on this page.

Your continued use of the Website after changes are published may be considered acceptance of the Updated Privacy Policy.

17. Contact Us

If you have any questions or complaints regarding this Privacy Policy, your personal information, or Data Privacy, you may contact us through our Customer Support.

Jerseyfy values your privacy and the security of your Personal Information and will make reasonable efforts to handle your information responsibly.